Any DAM system must have great support. Our customers can use our portal to create and check on existing issues. To create new tickets it is also possible to email us at: firstname.lastname@example.org
For our customers' confort there is no need to login on the portal to respond to tickets. When replying to an email the response is logged automatically.
For every MediaHaven installation support is included.
PS MediaHaven also offers training sessions and a detailed manual is available.
Questions about one of our solutions?
We can now easily share our historic and press archives.
MediaHaven allows us, as a museum and documentation center, to share our historic and press archives. Not only does this speed up our workflow internally, the general public can now easily browse this content.
MediaHaven offers a lot of possibilities by default and is highly adaptable.
As a service provider with more than 130 separate archives, the multi tenant aspect in particular is a key feature for us.