Customer use cases

Table of contents

Case

City of Kortrijk

The city of Kortrijk is a medium sized Belgian city. The city's government currently has over 1000 employees scattered across 35 departments and they are closely collaborating with a dozen of external partner organizations.

The city has a lot of digital documents:

  • About one million pictures (increasing each year)
  • Several thousands of documents e.g. brochures or pdf files
  • Thousands video and audio fragments
  • 60.000 scanned newspapers
  • 400.000 in memoriam cards

The challenge:

Most of the departments used to work in silo, they had their own workflows and storage locations. Cross-departmental reuse of content was low and as there were no systematical storage solutions in place a lot of files got lost. The city of Kortrijk was looking for a solution to promote internal collaboration and boosts reuse of content. For the heritage department it was important to preserve their digital collection for the long run and also to able to share collections with the public.

The Solution:

With MediaHaven we offer the city of Kortrijk one central platform to safely store and manage all their digital content. The platform currently holds over one million files and employees can add and browse through content using an internal website. Our solution also has a public website which allows the city of Kortrijk to share a large part of their content with the general public.

The Benefits:

Internal collaboration has increased strongly and the reuse of existing material has doubled, resulting in huge time gains. Since the launch of the public website over x people have visited the website and browsed their collection. The city of Kortrijk now has a saf e tool to store all kinds of media files and since our platform is highly scalable, they are ready for the future!

We save a considerable amount of time and money...

by making our audiovisual content easily searchable and by eliminating the habit of saving files in multiple places. It’s also much easier now to prevent data loss.

Peter Van Ammel
Information manager
City of Kortrijk
MediaHaven client - VIAA
Case

VIAA & MediaHaven is a perfect match

VIAA uses MediaHaven as a deep archive media asset management platform. The VIAA reference case provides a good demonstration on some of the core functionalities of MediaHaven.

Short intro

VIAA was founded in 2012 by the Flemish government. The Flemish Institute for Archiving or VIAA digitizes stores and provides access to audiovisual material, photos, documents, etc. They collaborate with partners from the cultural, heritage and media sector.

The challenge

An organization such as VIAA interacts with a large number of content providers that deliver content. Each of them requiring access to the platform and the ability to set the security and visibility levels on the content and users. Furthermore the VIAA archive consists of a tape library (IBM TS3500, several thousand LTO-6 tapes), a GPFS disk storage (50 TB) and Castor object store (300 TB).  Each of those are replicated on two different sites to provide high redundancy and recovery options.

Finally as the volume of content keeps on growing, scalability is an extremely important requirement.

The Solution

MediaHaven has been setup like a SAAS environment letting VIAA use all the capabilities of a multi-tenant platform. MediaHaven allows VIAA to easily manage the content of all different content providers and provide optimized workflows for individual tenants.

The Benefits

VIAA can maintain its own customers. They have all the tools available to deliver MediaHaven to their customers while maintaining a good overview of the project. Because MediaHaven is scalable it will grow together with the needs of VIAA. MediaHaven uses a very flexible metadata model which can be completely configured by the customer.

MediaHaven offers a lot of possibilities by default and is highly adaptable. 

As a service provider with more than 40 separate archives, the multi-tenant aspect in particular is a key feature for us.

VIAA
Mathias Priem
Project Manager Archiving
VIAA
MediaHaven client - Kazerne Dossin
Case

Kazerne Dossin uses MediaHaven

Kazerne Dossin had data scattered across 8 different databases. Using MediaHaven they joined all the databases together and where able to link all related files to specific people.

Short intro

Kazerne Dossin is a Memorial, Museum and Documentation Centre on the Holocaust and Human Rights. It was established in 2012 and focuses on the Belgian aspect of the Holocaust. During the first year over 100.000 people visited the museum. Meanwhile Kazerne Dossin has become one of the leading memorial sites for the holocaust in Europe and most recently they received a special commendation at the European museum of the year awards 2014.

The challenge

The huge amount of data they had was scattered across 8 different databases. Kazerne Dossin needed a solution to share their collection with visitors in a clear way while supporting this complex data structure for internal researchers.

The Solution

Kazerne Dossin opted for a structure where they linked all related data to specific people. MediaHaven allows the creation of sets. Every set is a dossier about one deported person, containing all related files. By applying this structure they can now share their vast collection in a clear way with visitors. Also internal researchers can access all data at one place as MediaHaven joined all the databases together in one platform.

The Benefits

No more searching through different databases. MediaHaven supports a streamlined workflow allowing internal researchers to access this complex data through one central platform. Also visitor engagement has gone up tremendously as they can now share their collection in an easy and instructive way.

We can now easily share our historic and press archives.

MediaHaven allows us, as a museum and documentation center, to share our historic and press archives. Not only does this speed up our workflow internally, the general public can now easily browse this content.

Dorien Styven
Collection Manager
Kazerne Dossin

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We can now easily share our historic and press archives.

MediaHaven allows us, as a museum and documentation center, to share our historic and press archives. Not only does this speed up our workflow internally, the general public can now easily browse this content.

Dorien Styven
Collection Manager
Kazerne Dossin

MediaHaven offers a lot of possibilities by default and is highly adaptable.

As a service provider with more than 130 separate archives, the multi tenant aspect in particular is a key feature for us.

Nico Verplancke
Nico Verplancke
Director
VIAA